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business analysis & process improvement

The Business Analyst is an agent of change. Business Analysis is a disciplined approach for introducing and managing change to organizations, whether they are for-profit businesses, governments, or non-profits.

Business analysis is used to identify and articulate the need for change in how organizations work, and to facilitate that change. As business analysts, we identify and define the solutions that will maximize the value delivered by an organization to its stakeholders. Business analysts work across all levels of an organization and may be involved in everything from defining strategy, to creating the enterprise architecture, to taking a leadership role by defining the goals and requirements for programs and projects or supporting continuous improvement in its technology and processes.

We have the specialized knowledge to act as a guide and lead the business through unknown or unmapped territory, to get it to its desired destination. The value of business analysis is in realization of benefits, avoidance of cost, identification of new opportunities, understanding of required capabilities and modeling the organization. Through the effective use of business analysis, we can ensure an organization realizes these benefits, ultimately improving the way they do business.

Our skilled Business Analysts and Business Process improvement specialists will assist you with the implementation and support of business information systems across your organisation. They will identify problems and opportunities and ultimately provide solutions that help achieve your business goals. Our consultants will identify and communicate with users to formulate and produce a requirements specification to create systems and software solutions. Using globally recognised standards for the practice of Business Analysis such as BABOK or business process modelling and notation (BPMN), they will formulate and document business requirements, identifying, investigating and analysing business processes, procedures and work practices.

The International Institute of Business Analysis (IIBA), a nonprofit professional association, considers the business analyst “an agent of change,” writing that business analysis “is a disciplined approach for introducing and managing change to organizations, whether they are for-profit businesses, governments, or non-profits.”

Business analysts aren’t limited to one task or activity

One of the reasons it’s so difficult to explain exactly what a business analyst does is because we never perform just the one task.

We’ll often wear many hats as our tasks, activities and responsibilities are always changing. Here are just a few of the things we might do in any given day:

  • Analyse business needs
  • Define a business case
  • Elicit information from stakeholders
  • Model requirements
  • Validate solutions
  • Project management
  • Project development
  • Quality testing

What a business analyst ‘does’ greatly varies depending on what project he or she is working on, what stage of the project they’re in, the stakeholders involved or even the organisation itself.

how can we help you?

Contact us at the Perth StepChange office on 08 9324 1020 or click the button below to go to our contact form.

StepChange professional services in project management, business analysis, technical software solution design and delivery has proven instrumental in the success of our data science, automation and optimisation projects historically and currently.