Leadership & Strategy

Aligning the people and culture with the strategy and goals of the organisation, StepChange offers support at the enterprise, project or individual level.


Strategic & Business Transformation

StepChange enables organisations to identify, analyse and improve existing business processes,
procedures, systems and strategies to greatly improve business goals and successes.

A team of senior strategy StepChangers engage with business leaders in strategic planning to
transform strategy and strategic drivers into action.

They help clients integrate, strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value.

StepChangers have a history of successful delivery across a number of areas, including:

Planning, leading and assisting in strategy

Business process improvement and re-engineering

Cultural analysis including goals and system requirements to support organisational strategy and transformation

Driving value from investment in technology

Mapping and integration of emerging technologies to optimise tech investment


Program & Project Management

Project Management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project Management has final deliverables that are contained to a finite timescale and budget.

StepChange Project Managers engage and enable stakeholders, teams and business managers using fit for purpose approaches specific to the project, we are agnostic and utilise contemporary approaches, Agile, Scrum or a Waterfall approach as required. Our personnel take a unique approach whereby they are focussed on not just providing solutions but preventative measures to get you ahead.

StepChangers are skilled in a wide range of project management solutions, including:

Certifications including PRINCE2, PMP or Certified Agile and Scrum Masters

Project Launch, Management & Advisory services

Project Audit & Control

Enterprise Project Governance

Project Management Office (PMO)


Change Management:

Business transformation success demands that users adopt new business processes, ways of working, technology and software.

Change Management addresses the human component of business strategies and plans, to align the people and culture of an organisation to the business goals of the organisation.

StepChange has a very senior and experienced team of highly skilled change managers, who combine leading change management techniques with insights from practical experience to manage organisational and technical change.

The StepChange approach is to employ the right combination of process, tools and principles to achieve the required outcomes, which includes:

Leading methodologies, Prosci Certified and Kotter

StepChange ‘Health Check Tool’

Change management strategy and planning

Stakeholder engagement

Address change at all levels across organisations